Privacy Policy - Essentially Health

ESSENTIALLY HEALTH PRIVACY POLICY

Last Updated: 31st January, 2025

We, at Essentially Health are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your personal data.

At Essentially Health, we take your privacy seriously and are committed to handling your personal data with care and transparency. We only collect and use your information as necessary to provide our services and ensure a smooth experience for you.

If you have any questions regarding this policy or your data, you can contact us at:

📧 Email: antonia@essentiallyhealth.com
🌐 Website: essentiallyhealth.com

2. What Information We Collect & Why:

We only collect the necessary personal information required to provide our services effectively.

When You Register for Our Services (e.g., Retreats, Clinics, or Consultations)
We may collect:
Contact Details:Name, address, email, phone number, date of birth
Emergency Contact Details:Name and phone number of a trusted emergency contact
Health Information:Medical conditions, medications, dietary preferences (where applicable)
Lifestyle Information: Health and nutrition profile questions

This information helps us provide you with a safe and personalized experience.

When You Subscribe to Our Newsletter
We collect:
Name and Email Address (provided via an opt-in form online or at events)

Past customers of our clinics may automatically receive updates about future offerings. You can opt-out anytime.

When You Purchase from Our Online Shop
We collect:
Shipping & Billing Information to process and fulfill your order
Payment Details (handled securely through a third-party payment provider – we do not store your payment information)

We do not engage in postal marketing but may include promotional material with your order.

3. How We Use Your Personal Data
We use your personal data for the following purposes:
✅ To deliver the services you request (e.g., courses, retreats, clinics, consultations)
✅ To process payments and orders from our online shop
✅ To send newsletters and promotional emails (only if you have opted in)
✅ To comply with legal obligations (e.g., health and safety regulations)

If you choose not to provide certain personal information, we may not be able to offer you some of our services.

4. Who We Share Your Information With

We NEVER sell or share your data with third parties for marketing purposes. However, in some cases, we may need to share your information with:
Clinics & Retreat Venues (e.g., hotels, spas, medical professionals) to ensure a safe & smooth experience
Payment Processors (e.g., Stripe, PayPal) for secure transactions
Legal Authorities (if required by law)

If we share your details with retreat venues or clinics, this is done securely and only for the necessary delivery of services.

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5. How We Keep Your Data Safe

We store your information in a password-protected database that is accessible only to authorized team members. Additional security measures include:
🔒 Encrypted storage & secure servers
🔒 Password-protected files when sharing data with third-party service providers
🔒 Strict access controlsto prevent unauthorized use

We do NOT use sensitive personal data for profiling or automated decision-making.

6. How Long We Keep Your Data

We retain your personal data only for as long as necessary to provide our services or comply with legal obligations. If you wish for your data to be deleted, you may request this at any time.

7. Your Rights

You have the right to:
✔ Access your personal data (via a “subject access request”)
✔ Request corrections to inaccurate or incomplete data
✔ Request deletion of your personal data
✔ Object to processing of your personal data
✔ Withdraw consent for marketing communications at any time

To exercise these rights, contact us at: antonia@essentiallyhealth.com.

8. Payment Security
All online payments are processed through secure and encrypted third-party payment gateways. We do not store your financial details.

9. Cookies & Tracking
Our website uses cookies to enhance your browsing experience. Cookies help:
- Remember your preferences
- Keep you logged in during your visit
- Analyze site traffic for improvements

You can adjust your cookie settings in your browser. Disabling cookies may impact your user experience.

10. Updates to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our services or legal requirements. Any updates will be posted on this page with a revised 'Last Updated' date.

📧 Email: antonia@essentiallyhealth.com
🌐 Website: essentiallyhealth.com

We are committed to protecting your privacy and ensuring a secure experience with our services.